These Terms of Service (“Terms”) govern your use of the website (https://www.valuationprofessional.com) and any services provided by Valuation Professional (“we,” “our,” or “Company”). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

1. User Eligibility

This website and our services are intended for users who are at least 18 years old. By using our website or services, you confirm that you are at least 18 years old. If you are not, you must cease use immediately.

2. Scope of Services and Client Relationship

2.1 Client Relationship
The client relationship exists solely between Valuation Professional and the party directly engaging our appraisal services (“Client”).

2.2 Professional Standards
All appraisal services are performed in compliance with the Uniform Standards of Professional Appraisal Practice (USPAP) and California state regulations.

2.3 Appraisal Materials
“Appraisal Materials” include all documents, photographs, measurements, sketches, and data collected during the appraisal process. These materials are the property of Valuation Professional, and Clients receive a limited license for their intended use.

3. Intellectual Property Rights

Valuation Professional and its licensors own all intellectual property rights to the website’s content, including text, images, graphics, logos, appraisal reports, and other materials. You are granted a limited, non-exclusive, non-transferable license to view and use the website content and appraisal materials for personal, non-commercial purposes or as specified in your service agreement. Unauthorized use, reproduction, distribution, or adaptation of any content is prohibited.

4. User Obligations

You agree not to:

• Use the website or services for any unlawful or unauthorized purpose.

• Copy, distribute, or alter website content or appraisal materials without prior written permission.

• Sell, sublicense, or commercialize website content or appraisal materials.

• Engage in data mining, harvesting, or scraping activities on the website.

• Send unsolicited advertising or marketing communications via the website.

• Interfere with or disrupt the website’s functionality or security.

• Violate applicable laws, regulations, or third-party rights while using the website or services.

5. User Content

“User Content” refers to any information, text, images, or other material you submit to the website or provide during the appraisal process. By submitting User Content, you grant Valuation Professional a non-exclusive, worldwide, irrevocable license to use, reproduce, adapt, publish, and distribute it for purposes related to our services. You represent that you own or have the right to submit such User Content and that it does not infringe on any third-party rights.

Valuation Professional reserves the right to remove or refuse User Content at its discretion without prior notice.

6. Data Collection and Confidentiality

6.1 Information Collected
We collect property-related information and personal data necessary for appraisal services, as outlined in our Privacy Policy.

6.2 Storage and Security
All appraisal materials and personal data are stored digitally with industry-standard security measures.

6.3 Data Retention and Deletion
Records are maintained for a minimum of five years, per USPAP requirements, or longer as required by California law. Clients may request deletion of their data after the mandatory retention period, subject to legal obligations.

6.4 Information Sharing
Information is shared only with the ordering Client, their authorized representatives, or as required by law.

7. Privacy and Data Protection

7.1 Privacy Policy
Your use of the website and services is subject to our Privacy Policy, available at https://www.valuationprofessional.com/privacy-policy. Please review it to understand how we collect, use, and protect your personal information.

7.2 Analytics and Cookies
We use third-party analytics tools, including Google Analytics, to collect non-personally identifiable information about your use of the website, such as page visits, session duration, and browser details. This data helps us improve our website and services. Google Analytics may use cookies or similar technologies to track this information. You can manage your cookie preferences through your browser settings or opt-out tools provided by Google. For more details, see our Privacy Policy.

8. SMS Communications

8.1 Opt-In Consent
By opting in to receive SMS/text messages from Valuation Professional, you consent to receive communications, including promotional messages, service updates, or appointment reminders, to the phone number you provide.

8.2 Opt-Out Process
You may opt out of receiving SMS messages at any time by replying “STOP” to any message or by contacting us at solutions@valuationprofessional.com or (213) 301-0049. Upon opting out, we will unsubscribe you from further SMS communications.

8.3 Message Frequency and Costs
Message frequency may vary. Standard message and data rates may apply, as determined by your mobile carrier. Valuation Professional is not responsible for any charges incurred from receiving SMS messages.

8.4 Compliance
Our SMS communications comply with applicable laws, including the Telephone Consumer Protection Act (TCPA). For additional details on how we handle your phone number and related data, see our Privacy Policy.

9. Disclaimers

The website, services, and appraisal reports are provided “as is” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Valuation Professional does not guarantee the accuracy, completeness, or reliability of website content or appraisal outcomes. Appraisals represent professional opinions based on available information, and actual sale prices or future valuations may differ. No guarantees are provided regarding future market outcomes.

10. Limitation of Liability

Valuation Professional, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or services, even if advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Valuation Professional, its officers, directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the website or services, violation of these Terms, or infringement of third-party rights.

12. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content, privacy practices, or any damages arising from their use.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, it will be struck without affecting the remaining provisions, which will remain in full force.

14. Changes to the Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via website updates or email to Clients. Your continued use of the website or services after such notice constitutes acceptance of the updated Terms.

15. Assignment

Valuation Professional may assign or transfer its rights and obligations under these Terms without your prior consent. You may not assign or transfer your rights without our written consent.

16. Entire Agreement

These Terms, along with the Privacy Policy and any service agreements, constitute the entire agreement between you and Valuation Professional regarding your use of the website and services. They supersede any prior agreements or understandings.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of California. Any disputes arising from or related to these Terms will be resolved exclusively in the state or federal courts located in Los Angeles County, California.

18. Alternative Dispute Resolution

At our discretion, we may attempt to resolve disputes through mediation or arbitration before pursuing court proceedings, in accordance with California law.

19. Contact Information

For questions or concerns about these Terms, please contact us at:
Valuation Professional
611 Wilshire Blvd, Suite 900-1158
Los Angeles, CA 90017
Phone: (213) 301-0049
Email: solutions@valuationprofessional.com